Serena Beach Resort & Spa - Mombasa
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Serena Beach Resort & Spa
Mombasa Shanzu
No. of rooms
59
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
8.5/10
No. of rooms
59
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
8.5/10
Situated directly on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views over the Indian Ocean. Guests can dine beside the outdoor pool in the extensive tropical gardens.
All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room is equipped with a TV, minibar and private bathroom.
Serena Hotel contains a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the garden terrace.
A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club.
Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organise an airport shuttle to Moi Airport 18 km away.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Family Room. This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony. It is equipped with a TV, minibar and a private bathroom. ;
Superior King Room. This air-conditioned room has a bed surrounded by a mosquito net, and offers views of the garden. It is equipped with a TV, minibar and a private bathroom. ;
Deluxe Queen Garden View Room. This room offers a balcony with a view. It is equipped with a TV, minibar and a private bathroom. ;
Superior King Room. This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony with a view of the Indian Ocean. It is equipped with a TV, minibar and a private bathroom. ;
Deluxe Twin Garden View Room. This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds. ;
Junior Suite. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Shuttle service (additional charge)
Themed dinner nights
Personal trainer
Free WiFi
Non-smoking rooms
Facilities for disabled guests
Fitness/spa locker rooms
Terrace
Beachfront
Parking
Golf course (within 3 km)additional charge
Invoice provided
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Squash
Trouser pressadditional charge
Express check-in/check-out
Happy houradditional charge
Karaokeadditional charge
Access to health care professionals
Property is cleaned by professional cleaning companies
Sauna
Outdoor pool
BBQ facilitiesadditional charge
Massageadditional charge
Coffee house on site
Garden
Bar
Cooking classadditional charge
Business centreadditional charge
Sun terrace
Tour or class about local cultureadditional charge
Luggage storage
Fishingoffsiteadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Special diet menus (on request)
Air conditioning
Free parking
Bowling
WiFi
Parking on site
Designated smoking area
Walking toursadditional charge
Daily housekeeping
Cashless payment available
Food can be delivered to guest accommodation
Swimming pool
Billiards
Private check-in/check-out
WiFi available in all areas
Breakfast in the room
Process in place to check health of guests
Darts
Smoke alarms
Face masks for guests available
Kids' pool
Table tennis
Room service
First aid kit available
Shuttle service
Wine/champagne
Sun umbrellas
Private parking
Outdoor furniture
Spa and wellness centreadditional charge
Internet services
Airport shuttle
Restaurant
Games room
Currency exchange
Tennis equipment
Screens or physical barriers placed between staff and guests in appropriate areas
Outdoor pool (all year)
Physical distancing rules followed
Lockers
Sun loungers or beach chairs
Snorkellingadditional charge
Swimming Pool
Spa facilities
Safety deposit box
Key card access
Live music/performance
24-hour security
Spa/wellness packages
Entertainment staff
Tennis court
Baby safety gates
Fitness centre
Minimarket on site
Concierge service
Meeting/banquet facilitiesadditional charge
Delivered food is securely covered
Board games/puzzles
Fitness
Kid-friendly buffet
Guests have the option to cancel any cleaning services for their accommodation during their stay
Family rooms
Tour desk
Airport shuttle (additional charge)
Packed lunches
Divingoffsiteadditional charge
Key access
Airport drop offadditional charge
Fax/photocopyingadditional charge
Aerobics
Guest accommodation sealed after cleaning
Kids' outdoor play equipment
Snack bar
Water sport facilities on siteadditional charge
Evening entertainment
Steam room
Live sport events (broadcast)
Yoga classes
Windsurfing
Kid mealsadditional charge
Staff follow all safety protocols as directed by local authorities
Indoor play area
Laundryadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Hot tub/Jacuzzi
24-hour front desk
Security alarm
Shared lounge/TV area
Use of cleaning chemicals that are effective against Coronavirus
Hand sanitizer in guest accommodation and key areas
Ironing serviceadditional charge
Fire extinguishers
Babysitting/child servicesadditional charge
Children's playground
Guest accommodation is disinfected between stays
Car hire
Airport pick upadditional charge
Dry cleaningadditional charge
Fitness classes
Game drivesadditional charge
CCTV outside property
Breakfast takeaway containers
CCTV in common areas
Beach
